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kalivoranthesa

Financial Services & Business Solutions

Privacy Policy

Your privacy matters to us at kalivoranthesa

Last updated: March 2025

Introduction

kalivoranthesa operates as a comprehensive business presentations platform, helping professionals across Australia create compelling financial presentations and proposals. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services at kalivoranthesa.com.

We're committed to maintaining the trust and confidence of our users. This policy complies with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) and provides transparent information about our data handling practices.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly and information we collect automatically through your use of our platform.

Personal Information

Name, email address, phone number, business details, and billing information when you create an account or make purchases.

Usage Data

Information about how you interact with our platform, including pages viewed, features used, and time spent on different sections.

Technical Information

Device information, IP address, browser type, operating system, and other technical identifiers for security and functionality purposes.

Content Data

Presentations, documents, and other content you create or upload to our platform for processing and storage.

How We Use Your Information

Your information helps us deliver personalized services and maintain our platform's security. We process your data for specific, legitimate business purposes that directly benefit your experience with kalivoranthesa.

Providing access to our business presentation tools and features
Processing payments and managing your account billing
Sending important updates about your account and our services
Improving our platform based on user feedback and usage patterns
Detecting and preventing fraudulent activities or security threats
Complying with legal obligations under Australian law
Providing customer support when you contact us for assistance

We only use your information for purposes you'd reasonably expect, and we never sell your personal data to third parties for marketing purposes.

Data Storage and Security

We take data security seriously and implement multiple layers of protection to safeguard your information. Your data is stored on secure servers located in Australia, with additional backup systems to ensure reliability and availability.

Security Measure Implementation Purpose
Encryption 256-bit SSL/TLS encryption Protects data in transit
Access Controls Multi-factor authentication Prevents unauthorized access
Regular Audits Quarterly security assessments Identifies potential vulnerabilities
Data Backups Daily automated backups Ensures data recovery capability

Despite our comprehensive security measures, no system is completely immune to threats. We continuously monitor for suspicious activities and update our security protocols to address emerging risks.

Your Rights and Control

Under Australian privacy law, you have significant control over your personal information. We've made it straightforward to exercise these rights through your account dashboard or by contacting our privacy team directly.

Access: Request a copy of all personal information we hold about you
Correction: Update or correct any inaccurate information in your profile
Deletion: Request removal of your personal data, subject to legal requirements
Portability: Receive your data in a machine-readable format for transfer
Restriction: Limit how we process your information in specific circumstances
Objection: Opt out of certain types of data processing activities

To exercise these rights, log into your account and visit the privacy settings section, or email our privacy officer at privacy@kalivoranthesa.com. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

Information Sharing

We share your information only when necessary to provide our services or comply with legal obligations. We don't sell personal data to advertisers or use it for purposes unrelated to our business presentation platform.

Limited sharing occurs with:

Payment processors to handle billing and subscription management
Cloud service providers that help us store and process your presentations
Customer support tools that help us respond to your inquiries efficiently
Analytics services that help us understand how our platform is used
Legal authorities when required by Australian law or court order

All third-party services we use are carefully vetted and bound by strict confidentiality agreements. They can only access the minimum information necessary to perform their specific functions.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Data Type Retention Period Reason
Account Information Active account + 2 years Service provision and support
Financial Records 7 years from creation Tax and accounting compliance
Usage Analytics 26 months maximum Platform improvement insights
Support Communications 3 years from resolution Quality assurance and training

When data reaches the end of its retention period, we securely delete it from our systems. You can request early deletion of most data types by contacting our privacy team.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized features. Most cookies we use are essential for the platform to function properly, while others help us understand user preferences.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We use session cookies for authentication, persistent cookies for user preferences, and analytics cookies to understand platform usage patterns.

We don't use third-party advertising cookies or share cookie data with advertising networks. Our tracking is focused solely on improving the user experience within our business presentation platform.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify active users via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically, especially if you're a regular user of our platform. Continued use of our services after policy updates constitutes acceptance of the revised terms.

For questions about policy changes or to request notification of updates, contact our privacy team at privacy@kalivoranthesa.com.

Contact Our Privacy Team

For privacy-related questions, concerns, or requests:

Email: privacy@kalivoranthesa.com

Phone: +61 418 767 021

Address: 429 Townsend St, Albury NSW 2640, Australia

We aim to respond to all privacy inquiries within 5 business days.